The Business: Who is LA CASA Homewares?

In 2023, LA CASA Homewares, launched its online business and approached Willship International to be its trusted freight partner in Australia.

LA CASA Homewares is a fast growing online homewares business that manufactures its products overseas predominantly in China and India. Its collections are inspired by overseas destinations that drop limited editions collections frequently. For the success of the business it's imperative that LA CASA have a trusted and reliable partnership with a freight forwarder to be able to meet client demand and fulfil orders.

In a short period, LA CASA Homewares has grown rapidly, scaling x10 times from its debut in terms of volume and needing to fast track shipments to fulfil the cult following and rapid social media success it experienced in a short period.

The Partnership: The Challenge?

The partnership was cemented by Willship's ability to fast track and confirm last minute shipments as well as expedite vessels in extremely busy and complicated circumstances.

The LA CASA Homewares business has sold out multiple times of its best sellers, needing to turn around production and freight quickly to meet consumer demand. In November, it sold its entire Christmas stock allocation within 6 days, needing to turn around product and delivery to Australia in under a 21 day period. Willship and its incredible team was able to turn around multiple deliveries for LA CASA Homewares within 5 days on a reasonable airfreight service, meeting all client Pre-Order deadlines and replenishing stock for the busy Christmas period.

In addition to this the team went above and beyond to deliver private cargo for a wedding client that was ordered and arrived into Australia within 12 days. Opening up the depot and utilising incredible contacts and relationships to get the cargo in and cleared with customs on Christmas Eve ahead of the wedding on the 27th December, despite public holidays and restricted hours. Not only did the team encounter major delays because of the snow, but complete roads were blocked and minimal flights departing, yet they pulled it off, working around the clock to come through for their client and partner.

The Solution:

The Willship team went above and beyond, working out flight paths and maximising its contacts to deliver for the LA CASA Homewares business. They've been able to turn around the impossible but also consistently allow the LA CASA business to have replenished stock when they need it most to maximise sales and efficiencies. Willship works as a direct extension of the LA CASA Homewares business and continues to help the business to scale and make the most of new opportunities.

Quotes from Nancy McDonald, Founder of LA CASA Homewares.

"Willship has been an incredible partner to LA CASA Homewares, we're a nimble and small team and the Willship team has allowed us to achieve the impossible when we really needed it in our business growth. We see the Willship team as an extension of our team and part of our business model, we can always rely and trust in them to do what's best for us and for our customers," she says.

"The entire Willship team is such a delight to work with, always prompt and reliable, keeping us updated of all progress, even when things don't go our way we always have complete faith that we'll be able to find a solution together," says McDonald.

If you are looking for a reliable international freight forwarder to look after your import and export processes, let Willship International do the job for you. Contact us at 07 3267 0575 or request a free quote here.